We are committed to safeguarding your privacy.
In most cases, the only information we hold comes directly from you, whether from a direct email, or via our website’s contact form. Whenever we collect information from you, we will make it clear which information is required in order to provide you with the information, service or goods you need. You do not have to provide us with any additional information unless you choose to.
We store your information securely on our computer systems which are password protected.
Your information is important to us and will never be passed on or sold to a third party.
Web hosting & customer email
Details of our customer’s hosting account usernames and passwords are all stored within a password protected file with access restricted to a Director. Customer’s email account passwords are encrypted on our server and can only be changed by us, not viewed.
Sometimes, through Google Analytics, we collect anonymous information that helps us to improve the way our site runs.
We use Google Analytics to examine how people interact with our site, gathering information using cookies. We use this information to improve the way our works and the way we do things online. For information about how, please see the information we offer about cookies.
We cannot and will not use this information to identify you.
As well as using cookies to provide a better experience of our website, we use them to support our online marketing efforts.
This contains a unique identifier associated with you so Google Analytics can track multiple visits; this is set when you first visit the website. This cookie expires within 2 years.
This contains a unique identifier associated with you so Google Analytics can track multiple visits; this is set when you first visit the website. This cookie expires within 24 hours.
This cookie does not store any user information, it’s used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.
You can choose to block cookies from a specific website within your browser settings. If you’re unsure how to do this there are lots of easy to follow tutorials on Google.
We would like to contact you from time to time in future to tell you about other services we provide, for example, in an email newsletter. We use Mailchimp.com to send our newsletters. As part of the GDPR process, if you are on one of our mailing lists, you will have been sent an email asking to re-subscribe / opt-in to our newsletters. You will also have been given the option of unsubscribing.
You can also contact us directly at any time to tell us not to send you any future marketing material.
You have the right to a copy of all the information we hold about you (apart from a very few things which we may be obliged to withhold because they concern other people as well as you). To obtain a copy, write to us at firstname.lastname@example.org. We aim to reply as promptly as we can and, in any case, will always reply within the legal maximum of 40 days.